Privacy Policy

Last updated: May 2026

1. Introduction

TechVisionEra Engineering ("we", "us", "our") operates vetta.techvisionera.com. This Privacy Policy explains how we handle information when you visit our website. We are committed to protecting your privacy and do not collect personal data through online forms.

2. Information We Collect

Our website does not include contact forms or user registration. The only data collected occurs when you voluntarily contact us via:

WhatsApp (+60 10-247 3580) — governed by WhatsApp's privacy policy
Email (info@techvisionera.com) — your email address and message content
Phone (+60 10-247 3580) — caller ID where permitted

3. Cookies and Tracking

Our website does not set first-party cookies or use tracking pixels. We do not use Google Analytics or any analytics service that collects personal data. CDN resources (Three.js, GSAP, Lenis) are loaded from jsDelivr CDN; their privacy policy governs any data they collect.

4. How We Use Information

Information you provide through WhatsApp, email, or phone is used solely to respond to your enquiry and provide engineering services. We do not share your information with third parties, sell data, or use it for marketing without your consent.

5. Data Retention

Email correspondence is retained for up to 2 years for business record purposes. WhatsApp conversations are subject to WhatsApp's retention policies. You may request deletion of any correspondence by emailing info@techvisionera.com.

6. Your Rights

You have the right to: access data we hold about you, request correction or deletion, and object to processing. Submit requests to info@techvisionera.com. We will respond within 30 days.

7. Jurisdiction

TechVisionEra Engineering operates under Syrian law. International clients acknowledge that data processing may occur in Syria. Where applicable, we honour rights under GDPR and other regional privacy frameworks on a best-effort basis.

8. Contact

Privacy enquiries: info@techvisionera.com